Refund policy

Within Pages®
Last updated: 23 April 2026
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to withinpagesjournal.com, operated by Within Pages®, a trading brand of Jehovah-Raah Pty Ltd (ABN 70 658 254 329). By continuing to browse and use this website you are agreeing to comply with and be bound by these terms and conditions, which together with our Privacy Policy and Website Disclaimer govern your use of this website.

For the purposes of these terms, "Within Pages®", "Us", "Our", and "We" refers to Within Pages® as the trading brand of Jehovah-Raah Pty Ltd (ABN 70 658 254 329), and "You" and "Your" refers to you, the visitor, user, or person using this website.

Amendment of terms
We reserve the right to change, modify, add, or remove portions of these terms at any time. For changes that materially affect your rights or obligations, we will endeavour to provide reasonable advance notice, which may be given by publication on this website, by email to your registered address, or by notice at the point of next purchase or login. For minor or operational changes, the updated terms will be published on this website with a revised 'last updated' date, and your continued use of this website following any such change constitutes your acceptance of the updated terms. Where a material change would adversely affect an existing transaction already in progress, that change will not apply to that transaction.

Limitation of liability
It is an essential precondition to your use of this website that you agree and accept that Within Pages® is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or omissions in our documents or information, any goods or services we may offer, or from any other use of the website. This includes your use or reliance on any third-party content, links, comments, or advertisements. Your use of or reliance on any information or materials on this website is entirely at your own risk. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. To the maximum extent permitted by applicable law, Within Pages®’s total aggregate liability to you for any claim arising out of or in connection with an advisory engagement, digital product purchase, or use of this website is limited to the fees paid by you to Within Pages® under the specific engagement or transaction giving rise to the claim. Within Pages® is not liable for any indirect, incidental, special, consequential, economic, or financial loss arising from your reliance on any report, recommendation, framework, advisory output, or digital product, including any business decision made based on that output. Nothing in this clause limits liability that cannot be excluded under the Australian Consumer Law or other applicable mandatory law. To the maximum extent permitted by applicable law, the total aggregate liability of Jehovah-Raah Pty Ltd across all of its trading brands arising out of or in connection with your use of any of its websites or services shall not exceed the amount you paid to Within Pages® in connection with the specific transaction or engagement giving rise to the claim.

Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded, modified, or restricted under the Australian Consumer Law and are in addition to any other warranty. For the purposes of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), our liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services.

Digital products and delivery
Within Pages® offers digital products and licensed reflection frameworks available for purchase and digital delivery. Digital goods are delivered promptly upon receipt of confirmed payment via our digital delivery platform. Please be aware there are inherent risks associated with downloading digital goods. Should you have any technical problems accessing or downloading your purchase, please contact us so we may assist you. Within Pages® does not provide physical goods or physical shipping.

Licensing
The Within Pages® framework and associated materials are proprietary intellectual property of Jehovah-Raah Pty Ltd. Licensing of the Within Pages® framework for use within consulting programs, coaching engagements, or leadership development work is subject to a separate written licensing agreement. No license to use, reproduce, or distribute the Within Pages® framework is granted by these terms or by the purchase of any digital product on this website unless expressly set out in a separate signed agreement.

Individual (B2C) purchases
Where you purchase a Within Pages® digital product as an individual for your own personal use, you are granted a limited, non-exclusive, non-transferable, non-sublicensable license to print or download the product to a single personal device for your own personal, non-commercial use only. You must not share, distribute, reproduce, upload to any shared repository, extract content for use in commercial materials, or make the product available to any other person in any form. For the avoidance of doubt, this personal use license does not permit: use in a coaching, facilitation, or consulting capacity; use with or on behalf of clients; incorporation into any program, workshop, or commercial offering; or distribution to any third party in any form. This clause applies only to individual B2C purchases. B2B licensing is governed by a separate written licensing agreement.

B2B licensees
Where you hold a B2B license for the Within Pages® framework, your rights are strictly limited to the number of licensed seats, users, facilitators, or client programs specified in your written licensing agreement. You must not: exceed the licensed number; share, sub-license, or distribute materials beyond the licensed scope; pool seats across different clients, programs, or cohorts; or make materials available to any person not covered by your license. Each additional seat, cohort, or program requires a separately purchased license. Any use beyond the scope of your license constitutes a breach of these terms and your licensing agreement, and entitles Within Pages® to seek injunctive relief and damages without proof of actual loss.

License term and renewal
Where a license is granted for a specified term, the license remains valid for that term unless terminated earlier for breach. At the end of the license term, no automatic renewal occurs. A new license must be separately purchased or agreed in writing. Early termination for breach by the licensee does not entitle the licensee to a pro-rata refund unless required by the Australian Consumer Law. Licensing enquiries should be directed to hello@withinpagesjournal.com.

Returns and refunds
Due to the digital nature of our products, including individual digital downloads, single-user licences, and multi-seat licensing packages, we do not offer refunds for change of mind once a product has been accessed, downloaded, or a licence or any part of a licence package has been provisioned, allocated, or otherwise made available for use. Unused seats in a licensing package are non-refundable once provisioned. Where permitted under the applicable licence terms, unused seats may be reassigned within your organisation during the licence period, but they cannot be exchanged for cash, credit, or partial cancellation. Before provisioning, we may, at our discretion, assist with corrections to obvious ordering errors. Nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law. If a product or service fails to meet applicable consumer guarantees, including where it is defective, cannot be accessed as described, or is materially different from its description, you are entitled to a remedy in accordance with your statutory rights.

Nature of the framework
The Within Pages® Leadership Series and all associated materials are structured reflection tools. They are not professional psychological, medical, therapeutic, or clinical services. The content on this website and in all associated materials is for general information and personal development purposes only and does not constitute advice tailored to your individual circumstances. Within Pages® makes no guarantee of any specific outcome, improvement, or result from use of any product, framework, or material available through this website.

Privacy
Within Pages®  takes the privacy of your personal information seriously. We handle personal information responsibly and are working towards a data handling framework consistent with Australian Privacy Principles. Your rights regarding access to and correction of personal information we hold about you are set out in our Privacy Policy. Please read our separate Privacy Policy carefully. Credit card and payment information is not stored by us on our servers. All payment processing is handled by our payment provider through encrypted, secure channels.

Third-party service providers
We use third-party service providers to support the operation of this website and to deliver our products and services. These may include providers for website hosting and storefront infrastructure, payment processing, digital product delivery, scheduling and booking, email marketing and communications, fulfilment and logistics, and advertising and analytics. Each provider operates independently under its own terms and privacy policy. A current list of our material third-party providers is available in our Privacy Policy. We are not responsible for the independent acts or omissions of third-party service providers, except where required by applicable law.

Links to other websites
This website may from time to time provide links to other websites for your convenience. This does not imply sponsorship, endorsement, or approval of those websites. Within Pages® takes no responsibility for any content found on linked websites.

Exclusion of competitors
If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether business or domestic users, then you are a competitor of Within Pages®. Within Pages® expressly excludes and does not permit you to use or access our website, to download any documents or information from our website or obtain such documents or information through a third party. If you breach this term then Within Pages® will hold you fully responsible for any loss sustained and accountable for all profits made from such unpermitted use. Within Pages® reserves the right to exclude and deny any person access to our website, services or information in its sole discretion.

Copyright and intellectual property
This website and its contents, including the Within Pages® framework, methodology, written materials, design, layout, and trademarks, are the copyright of Within Pages® and Jehovah-Raah Pty Ltd — © 2026. All rights reserved. Within Pages® is a registered trademark of Jehovah-Raah Pty Ltd. All intellectual property rights in Within Pages® materials, including journal structures, prompts, layouts, frameworks, supporting text, downloadable files, and associated content, remain owned by us or our licensors unless expressly stated otherwise in writing. For individual B2C purchases, the personal use license in the Licensing clause above applies. You may not, except with our express written permission, distribute or commercially exploit any content from this website. Licensing enquiries should be directed to hello@withinpagesjournal.com. If you believe any content on this website infringes your intellectual property rights, please contact us in writing at hello@withinpagesjournal.com with full details of your claim, including the nature of the right you claim is infringed and the specific content at issue. We will acknowledge your notice within a reasonable time and investigate the claim promptly. The time required to investigate will depend on the complexity of the claim and the nature of the alleged infringement. We reserve the right to remove or restrict access to content pending investigation without admitting liability.

Confidentiality (B2B licensing)
Where you contact us to enquire about, negotiate, or execute a B2B license for the Within Pages® framework, both parties acknowledge that confidential information may be exchanged in connection with those discussions. 'Confidential Information' means any information disclosed by one party to the other that is identified as confidential, or that ought reasonably to be treated as confidential given its nature, including licensing terms, pricing, deployment plans, client details, and business information. Each party agrees not to disclose the other's Confidential Information to any third party without prior written consent, and to use it only for the purpose of evaluating, negotiating, or performing the licensing arrangement. This obligation begins on first contact and survives for 3 years following the conclusion of any licensing arrangement or the cessation of licensing discussions. Within Pages® will treat the existence and content of any licensing arrangement as confidential unless you consent in writing to its use as a reference or case study.

Disclaimer
To the fullest extent permitted by law, Within Pages® disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for any particular purpose. Within Pages® gives no warranty that the website, documents, goods, or services will be free of errors or that defects will be corrected, or that our website or server is free of viruses or any other harmful components.

Whole agreement
These terms and conditions represent the whole agreement between you and Within Pages® concerning your use of and access to withinpagesjournal.com. No other term is to be included in this agreement except where required by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Severability
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory, such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories.

Independence of trading brands
This website is operated by Within Pages®, a trading brand of Jehovah-Raah Pty Ltd (ABN 70 658 254 329). Jehovah-Raah Pty Ltd operates multiple trading brands, each as a separate and independent business. A claim, dispute, liability, or obligation arising in connection with one trading brand does not extend to, bind, or create any liability against any other trading brand operated by Jehovah-Raah Pty Ltd. Your engagement with this trading brand does not create any rights against, or obligations on, any other trading brand operated by Jehovah-Raah Pty Ltd. Each trading brand operates under its own terms and conditions, privacy policy, and website disclaimer.

Assignment
You may not assign, transfer, or sub-license any of your rights or obligations under these terms to any third party without our prior written consent. Any purported assignment without our written consent is void. We may assign or transfer our rights and obligations under these terms in connection with a merger, acquisition, restructure, or sale of all or part of our business.

No Waiver
No failure or delay by us in enforcing any provision of these terms constitutes a waiver of that provision or of any other provision. Our rights under these terms remain fully exercisable notwithstanding any prior failure to enforce them.

Engagement Gates
Individual (B2C) purchases
Your engagement with Within Pages® arises and concludes in defined stages. Each stage is a separate and distinct engagement. A new purchase opens a new engagement from Gate A.
Gate A: Your engagement opens at the moment a purchase transaction is completed at checkout. No engagement exists before this gate.
Gate B: Your purchase engagement closes upon confirmed digital delivery of the product to the email address provided at checkout, or upon deemed delivery where no delivery failure notification is received within 48 hours of dispatch. As Within Pages® digital products are non-refundable once delivered or accessed, Gate B closes the engagement in full. After Gate B closes, Within Pages®'s obligations are fully discharged, subject only to any right that cannot be excluded under the Australian Consumer Law.
No obligation from this engagement continues after Gate B, subject only to any statutory right that cannot be excluded or modified by agreement.
B2B licensing
Gate A: Your licensing engagement opens upon execution of a written licensing agreement and confirmed receipt of the license fee.
Gate B: Your licensing engagement closes upon expiry of the license term stated in your licensing agreement, or upon earlier termination in accordance with that agreement. After Gate B closes, this engagement is fully discharged. The only obligations surviving Gate B are: confidentiality of information exchanged during the licensing relationship (3 years from Gate B); and intellectual property ownership (without time limit). Any breach of license terms that occurred during the license term remains actionable after Gate B for the duration of the applicable limitation period.
A new license agreement opens a new engagement from Gate A.

Survival of terms 
The conclusion of a WP engagement does not affect the clauses of these terms that are intended to survive by their nature. The following clauses survive termination, expiry, or conclusion of any engagement under these terms, for the periods stated:
For all engagements (B2C and B2B):
Intellectual property and copyright survives without time limit. All IP ownership, restrictions on reproduction, distribution, and commercial exploitation of Within Pages materials continue after the engagement concludes, regardless of how it ends. Limitation of liability survives for the duration of any applicable limitation period under Australian law. The liability cap and exclusion of consequential loss apply to any claim arising from or in connection with the engagement regardless of when that claim is made, subject to any applicable limitation period under Australian law. Disclaimer survives without time limit. Governing law and jurisdiction survives without time limit. Exclusion of competitors survives without time limit. The prohibition on competitor access to this website and its materials continues after any individual engagement concludes. Precedence of separately signed agreements survives for the duration of any separately signed agreement that was in force at the time of the engagement.
For B2B licensing engagements only:
Confidentiality survives for 3 years from the date of Gate B closure under the engagement gates clause. The confidentiality obligation continues to apply to all information exchanged during licensing discussions and the licensing arrangement itself. License restrictions — the seat-level restrictions, sub-licensing prohibition, and distribution prohibition set out in the B2B licensing clause survive Gate B closure and remain enforceable for the full duration of any period in which the licensed materials remain in the licensee's possession. Possession of licensed materials after Gate B closes does not create any new license right. Any breach of these terms that occurred before the engagement concluded remains actionable after conclusion for the duration of the applicable limitation period under Australian law. Conclusion of the engagement does not extinguish any accrued right or remedy either party has at the date of conclusion.

Dispute Resolution
If a dispute arises in connection with these terms or any engagement with Within Pages®, the parties agree to attempt resolution in good faith through direct negotiation within 30 days of written notice of the dispute. If unresolved, the dispute will be referred to mediation before a mediator agreed between the parties. If no mediator is agreed within 14 days, the mediator will be appointed by the ACT Law Society. Each party will bear its own costs of mediation, including legal representation costs, unless the mediator or a court of competent jurisdiction orders otherwise. Nothing in this clause prevents either party from seeking urgent injunctive or interlocutory relief. If litigation is required, the parties submit to the exclusive jurisdiction of the courts of the Australian Capital Territory.

Governing law and jurisdiction
These terms and this website are subject to the laws of the Australian Capital Territory and Australia. To the extent permitted by the laws applicable in your jurisdiction, Australian law governs your relationship with Within Pages®. If there is a dispute between you and Within Pages® that results in litigation, you must submit to the jurisdiction of the courts of the Australian Capital Territory.

Notice of customers outside 
Our website and services are operated from Australia. If you are located outside Australia, your personal information may be transferred to and processed in Australia and on the infrastructure of our third-party service providers, which may be located in other countries, including the United States. By using this website, you acknowledge that your personal information may be processed outside your country of residence. We take reasonable steps to protect your personal information regardless of where it is processed. Your statutory rights under consumer protection laws applicable in your jurisdiction are not affected by these terms. If you have questions about how your personal information is handled, contact us at hello@withinpagesjournal.com.

Precedence of separately signed agreements
Where you have entered into a separately signed written agreement with Within Pages® including but not limited to a consulting agreement, statement of work, licensing agreement, or other formal contract, that agreement prevails over these Terms and Conditions to the extent of any inconsistency for matters it specifically addresses. These Terms and Conditions continue to apply in full to all matters not addressed by that agreement, and the two documents are to be read together as the complete agreement between the parties. No separately signed agreement excludes or limits any right you may have under the Australian Consumer Law that cannot be excluded or modified by agreement.

Additional Within Pages®
Australian website and offer location
This website is operated from Australia. Our digital products and licenses are offered from Australia. We do not represent that this website, its content, or any product, license, or access arrangement offered through it is appropriate for use in every country or compliant with laws outside Australia.
No foreign law compliance representation
Unless we expressly agree otherwise in writing, nothing on this website and no Within Pages® journal, framework, prompt set, licensing material, workshop material, or related content is intended to satisfy laws, regulations, accreditation standards, therapeutic standards, employment requirements, or other regulatory standards of any jurisdiction outside Australia.
No therapeutic, employment, or regulated advice use
Within Pages® materials are reflective and informational tools only unless expressly stated otherwise. They are not clinical, therapeutic, medical, employment, HR, legal, or regulated professional advice, and must not be represented as such.
Currency and taxes
Prices displayed on this website are shown in the currency presented at the time of browsing or checkout, which may vary based on your location, browser settings, or the display settings of our storefront. Where prices are displayed in a currency other than Australian dollars, the Australian dollar price is the base price and governs in the event of any dispute or discrepancy. You are responsible for any local taxes, duties, bank fees, currency conversion costs, or other charges arising from transactions processed in a currency other than your local currency, except to the extent such responsibility cannot lawfully be imposed on you.

 

For questions about these terms, contact us at hello@withinpagesjournal.com
Legal entity: Jehovah-Raah Pty Ltd (ABN 70 658 254 329)
Attn: Within Pages
Level 16 & 17, 1 Denison Street, North Sydney, NSW 2060, Australia.